I have a friend that I am helping to troubleshoot the following issue - she has a Windows 7 PC and all is working fine except when has IE open (also happens in Google Chrome & Firefox) - after a period of inactivity - usually exceeding 15-20 minutes, she returns to her PC to find that IE is frozen -- my understanding is she reboots to get it working again. She is using a wired connection to her modem. I don't think her other applications freeze (only her internet connection) - so even though IE is frozen, she can still open Word or Excel for example. Any insight you could provide would be appreciated. Thank you.