Touch screen monitor cracked

Hi there,

I have a "Dell 23 Touch Monitor - P2314T", and it has a crack along the surface, which is likely causing the monitor to act as if it is being constantly touched, even without a finger touch from me. This results in me not being able to successfully use my mouse, keyboard, or finger touch.

Is it possible to fix this myself, and how?

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JohnBusiness Consultant (Owner)Commented:
The best idea for you is to get the Dell Hardware Maintenance Manual for your monitor and see if it (a) lists the screen as a field replaceable part or (b) provides instructions how to take apart the screen.

I get such Manuals (PDF) for my Lenovo machines and can do modest servicing on my own.

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userTesterAuthor Commented:
Thanks John.

I disconnected the touch cable, and now I can use the computer again, but with no touch ability.

I've found some manuals on the Dell site (as you recommend), but it doesn't look like they deal with how to separate the touch surface from the rest of the monitor.

I wonder if there is a screen protector (like the cell phone screen protectors), that I can place over the screen to protect it from cracking further?
JohnBusiness Consultant (Owner)Commented:
If the manual does not let you replace the screen itself, you may have to contact Dell Support and get it replaced professionally.
userTesterAuthor Commented:
Thanks John.
JohnBusiness Consultant (Owner)Commented:
@userTester  - You are very welcome and I was happy to help.
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