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Notes field in outlook contact is blank, but not OWA or smartphone

I have a user that adds test to her "Notes" field in her contacts. In Outlook 2010, they are showing blank, but in OWA they have data. They also show up on any smartphone attached to the account,.

Exchange 2013
Outlook 2010
Windows server 2008 R2
Judy-Outlook.jpg
Judy-OWA.jpg
0
XcentricTeam
Asked:
XcentricTeam
1 Solution
 
Clark KentSoftware Engineer cum BloggerCommented:
Hello,

This issue has occurred due to an update and Microsoft is looking forward to fix this issue. Till then you can turn on Cached Exchange Mode in Outlook to overcome this issue.

In order to turn on the Cached Exchange Mode, follow the below listed steps:
1.      Click on “File”> “Account Settings
2.      Click the Exchange account and then “Change
3.      Under the Offline settings option, mark the Cached Exchanged Mode.
4.      Exit & Restart your Outlook.

Thanks & Regards
0
 
XcentricTeamAuthor Commented:
Tested, and that fixed the issue.
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