• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 4910
  • Last Modified:

how to get web cam working on Terminal server

i have a windows 2008r2 server setup for remote desktop.  I have users who log into the server and work off of a desktop setting.  recently we purchased and hp elitedisplay S240 monitor with built in web cam.

No matter what settings I have tried I can not get the camera to display video on the remote desktop of the server.  I have enabled under remote desktop connection - local resources other supported plug and play devices, as this is a usb enabled camera.  I have tested out this setting by plugging in a usb drive and it does appear as a drive on my computer on the remote desktop, just can't get it to see the web came, any idea's?
0
algomains
Asked:
algomains
  • 3
  • 2
  • 2
  • +1
2 Solutions
 
Davis McCarnOwnerCommented:
Your question is lacking a few critical details....
Having a webcam on an RDP server would just get an image of an empty space so I assume the S240ML is connected to a client PC rather than the server.  Am I right?  What O/S is running on the client and does the webcam work on it locally?
0
 
Lionel MMSmall Business IT ConsultantCommented:
The HP monitor is connected to the server? If you logon into the server locally (in front of it) is the webcam working?
0
 
CoralonCommented:
Out of the box, you need to turn on RemoteFX to get this to really work, or install the drivers on the RDS box.. even then there is not a guarantee..  check this link. http://blogs.msdn.com/b/rds/archive/2010/06/10/introducing-microsoft-remotefx-usb-redirection-part-1.aspx

On the other hand, if you added Citrix to the mix, it would "just work" :-)

Coralon
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
algomainsAuthor Commented:
Ok sorry to add to this question. The monitor is at a users desk. They log onto remote server to work from day to day. The operating system is windows 7 on the desktop end. The camera is attached to Windows 7
0
 
CoralonCommented:
I figured it would be something like that.. what's the program you are trying to drive it with?

Coralon
0
 
algomainsAuthor Commented:
I have been trying with goto meeting. I have tested the camera on the windows 7 desktop before connecting to Remote Desktop and it functions without issues. Only in Remote Desktop does it not see the camera
0
 
CoralonCommented:
Do you have the camera drivers on the RDS box?
Do you have RemoteFX turned on?

Coralon
0
 
Davis McCarnOwnerCommented:
Coralon keeps trying to point you in the right direction.
Just as with printers, if the drivers aren't installed on the RDP server, users won't be able to print from their PC(s).  BTW, I looked and there are no server drivers for that webcam.
RemoteFX is an end run to the driver problem; but, has requirements to work on the server and must be added.  Its not native.

I'll toss out two other issues:
1)  You do realize that you'll be opening a whole new can of worms from a security perspective, don't you?  Remote users should use web-enabled software on their local PC's, not RDP!  Heck, I disable access to the web for all users excepting the administrator just to prevent the possibility of their infecting the machine.
2)  Unless you have exceptional internet speeds, you'll absolutely cream everybody elses internet and RDP whenever that webcam is being used.  The demands of a video feed will chew up your outbound traffic in a big way.

I'd tell the user it can be done; but, its really not a good idea then teach them how to use a local program and RDP at the same time.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

  • 3
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now