How to enable mass storage mode on an unrooted android device?

I have a Samsung galaxy s4 and I am trying to enable my mass storage mode on so I am able to back up my data but I cannot find the correct to enable this mode on an unrooted device.
Harman KaurAsked:
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Gerwin Jansen, EE MVETopic Advisor Commented:
How are you connecting the storage? Internal SD card or an external 2-in-1 Micro USB flash drive?
Harman KaurAuthor Commented:
I don't have a SD card. I am using a micro usb cable
On my S3 I swipe down on the top of the main screen, which brings up "Connected as an installer".  If I tap on that then I get the option to check "Media device (MTP)".  The PC then sees it as an external drive.

If this doesn't work, make sure that the PC is loading the correct drivers.
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KRUNAL TAILORFreelance Mobile DeveloperCommented:
Hi Harman Kaur,

Method :1 (Old android version method)
In android device
- go to Settings
- Wireless & Wifi
- USB Tools
- Connect USB mass storage to PC.


Method :2
For Android 4.2 or newer (e.g. Samsung Galaxy S4):
- Enter "Settings"
-  Click "About Phone"
-  Tap "Build number" for several times until getting a note "You are under developer mode"
-  Back to "Settings"
-  Click "Developer options"
- Check "USB debugging".

Let me know if this helps or not. But for mass storage mode you may need to root your device or use a 3rd party app for new android version. I tried Method 1 for gingerbread 2.3 not sure about new android version.

Thanks & Regards,
Krunal T. Tailor
Gerwin Jansen, EE MVETopic Advisor Commented:
Are you connecting to a PC? What OS? When you connect it, what sounds do you hear?
Harman KaurAuthor Commented:
I am using a HP laptop.
Harman KaurAuthor Commented:
I tried Method two but it doesn't seem to work with the software that I am using to recover my data. I am using Wondershare Dr. Fone. I keep getting a pop up that tells me to root my device first.
Do you see the device in Windows Explorer?
Use method 2.
And use Kies to recover.

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Gerwin Jansen, EE MVETopic Advisor Commented:
@Harman Kaur - You are only partially answering my questions, I'm unsubscribing. Hope you get your issue solved.
Harman KaurAuthor Commented:
@Krunal Tailor
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