Ethernet Controller Drivers Missing

Hello Everyone,

I Rebuilt a Sony Vayo laptop with Windows 7 Professional 32 bit. I went to the sony website to download all the missing drivers. I was able to download all of them successfully except for one ...the Ethernet Controller Drivers.  I thought the Ethernet Controller Drivers refer to the NIC card ...am I correct ?

When I do to the sony web site it gives me drivers only for Windows 7 64 bit and not for Windows 7 32 bit.

This is the model: Sony Vayo Product Name: SVE 14112FXW can someone please send me a link where I can download this driver so I will be done with this project please ?

I am attaching also a pic

Thank you very much...
image1.JPG
ItaliabellaAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

VB ITSSpecialist ConsultantCommented:
It could referring to the wireless network adapter. I wasn't able to locate Windows 7 32-bit drivers for your machine, so here's the link to the 64-bit drivers as 64-bit drivers often contain drivers for 32-bit versions of Windows also: http://esupport.sony.com/US/p/swu-download.pl?mdl=SVE14112FXW&upd_id=7580&os_group_id=6

If the above driver doesn't work then to be able to tell you for sure what that unidentified device is, right click on it in Device Manager then go to Properties > Details tab > in the Property drop-down menu select Hardware Ids.

Reply here with the full string of text you see in the Value box.
Codrut TambuSr. Software Developer EngineerCommented:
Your Original Operating System: Microsoft® Windows® 7 Home Premium 64-bit

You will need a drivers 32bit downgrade pack:

Have you tried the Realtek Ethernet Driver from Sony Drivers pack (32bit downgrade) ?
http://www.sony.co.in/support/download/507909  ... go to download number 6

Hope this helps.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Gary CaseRetiredCommented:
The best way to ensure you have the correct driver is to identify exactly which network adapter you have.    As VB-ITS noted above, you can find this in Device Manager.

Open Device Manager [Right-click on Computer; select Properties; and then click on Device Manager];
then expand the Network Adapters [right-click on the caret to the left of it];  then right-click on the network adapter that doesn't have a driver and select Properties.    Click on the Details tab;  then in the Property drop-down box select Hardware IDs.

This will then show you one or more lines that include VEN_xxxx  and DEV_yyyyy along with some other info.    The xxxx is the Vendor ID;  the yyyyy is the Device ID.   For example, Realtek's Vendor ID is 10EC  (a common network adapter in many PCs)

Now go to http://www.pcidatabase.com/  in your browser.    The best thing to search on is the Vendor ID ... type it into the Vendor Search box and click on Search.     Then look for the Device ID in the resulting list [You can click on Edit in the browser's menu and select Find to search for it]

In many cases there will be a direct link to a driver for the adapter listed in the PCI Database [It doesn't matter if it's from the same manufacturer that made your PC]


If you can't find it directly, do as suggested above => just post the entire line shown in the Hardware ID section and we'll find it for you.
Discover the Answer to Productive IT

Discover app within WatchGuard's Wi-Fi Cloud helps you optimize W-Fi user experience with the most complete set of visibility, troubleshooting, and network health features. Quickly pinpointing network problems will lead to more happy users and most importantly, productive IT.

JohnBusiness Consultant (Owner)Commented:
If the laptop came with Windows 7 64-bit, Sony made it so it does not support 32-bit. You need to stay with Windows 7 64-bit (which works better anyway).
ItaliabellaAuthor Commented:
VB ITS:  Thank you everyone, the 64 bit drivers don't work. I am attaching a pic of the what you are asking, thank you very much.
image1.JPG
JohnBusiness Consultant (Owner)Commented:
There was a question in here a (long) while back where someone was trying to do the same thing. To the amazement of the participants in the question, Sony responded to the asker that the Vaio could not run Windows 7 32-bit.

Can you work with Windows 7 64-bit?  If Pro, it can run XP Mode for incompatible software.
ItaliabellaAuthor Commented:
Codruct Tambu YOUR SOUTION WORKS :). I Download the 32 bit drivers and it works. You all are a team of extrememly smat people.

Thank you so much everyone !!!
ItaliabellaAuthor Commented:
Thank you all for your great help.
JohnBusiness Consultant (Owner)Commented:
@Italiabella - You are very welcome and I was happy to help.
☠ MASQ ☠Commented:
PCI ID Confirms this is the Realtek PCIe GBE Family Controller specifically the RTL8618

Direct driver download from Realtek contains Win 7 drivers for both 32/64 bit architecture
ALL_INST_1.12.0034_DASH_DPEP_W7W8_20141216.zip

(See also the RealTek driver site)

But can't see why Condrut's link doesn't work as it should have the same content - have you tried that yet?
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Hardware-Other

From novice to tech pro — start learning today.