asked on Correct path to open Outlook
Hi, i am having a problem with Microsoft Outlook 10. When I setup this new computer, I ended up with a folder called Outlook in my documents folder. I don't remember, but I may have created it. The folder contains a data file called Music (which is the name of the computer) See pic 1. When I right click on it, in Outlook and go to properties, I see on the first tab; "When posting to this folder, use IPM.Post and the second tab shows this as the path: res://C:\Program Files (x86)\Microsoft Office\Office14\1033\OUTLW
I went to settings in Outlook and deleted it as an active account thinking it would remove it from Outlook but it did not. Now, here comes the interesting part, If I remove the Outlook folder from My Documents, I am no longer able to log into Outlook.
So, How can I get rid of this unwanted email account?![Pic-1.JPG]()
I went to settings in Outlook and deleted it as an active account thinking it would remove it from Outlook but it did not. Now, here comes the interesting part, If I remove the Outlook folder from My Documents, I am no longer able to log into Outlook.
So, How can I get rid of this unwanted email account?
Microsoft ApplicationsOutlook
Last Comment
John
Open Outlook. File, Account Settings.
In the Window that opens, look in the Data Files tab. This will show you precisely where your Outlook files are.
Remember, Outlook 2010 and above by default makes a new data file for each new account.
In the Window that opens, look in the Data Files tab. This will show you precisely where your Outlook files are.
Remember, Outlook 2010 and above by default makes a new data file for each new account.
ASKER
Yes, I have been there but at present Music is the DEFAULT email and I want to change it to ca@ but the program won't let me. I feel like if I could change the default to be ca@, it would allow me to delete this account. Do you know how I can do this short of deleting ca@ and recreating it? - see pic 2![Pic-2.JPG]()
You asked where the path was so I pointed you to Data Files.
Go to the Email tab and you should be able to change the Default email account from the Email tab. I change the default here, not in Data Files.
Go to the Email tab and you should be able to change the Default email account from the Email tab. I change the default here, not in Data Files.
ASKER
You are absolutely correct and I apologize. The Email tab is where I started the process of trying to delete this account. It was listed, I selected it and I deleted it. It no longer shows up under this Tab but as you can see from the above, it still shows up under the Data Files and it shows that it is the default account. And, as I said earlier, If I delete that folder, I can no longer log into Outlook. My mission is to delete this account, but be able to access the other accounts.
You always need an active account. If you cannot make an account active (you should be able to), Outlook may have gotten confused over accounts.
Close Outlook.
First, go to Documents / Outlook and ENSURE you know where your Data files (PST files) are and BACK them up
Second, go to Control Panel, Mail and delete your Outlook Profile. Close Control Panel
Restart the computer
Make a new Profile in Control Panel.
Open Outlook and make a NEW account . It WILL be default. IMPORT mail from any / all your old PST files.
You should now be good to go.
Close Outlook.
First, go to Documents / Outlook and ENSURE you know where your Data files (PST files) are and BACK them up
Second, go to Control Panel, Mail and delete your Outlook Profile. Close Control Panel
Restart the computer
Make a new Profile in Control Panel.
Open Outlook and make a NEW account . It WILL be default. IMPORT mail from any / all your old PST files.
You should now be good to go.
ASKER
John, I did all that you said and I still count not get rid of MUSIC so I deleted Outlook 10 and reinstalled it and went back to the control panel and created a new profile name CAMXDL but the program added an additional profile (or file), I don't know what it is and it named it Outlook Data File. So I am back where I started except it has a different name. Maybe I'm trying to do something that isn't doable but my hope was that only the CAMXDL and ca@camtz.com would show up on the left column. Does your Outlook have ONLY the email accounts that you created or does it have an additional one? Please see pics.![Pic-3.JPG]()
![Pic-3.JPG]()
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Sorry for the duplicates.
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By the way, the folders in your Outlook tree (above) are just folders. If empty, you can simply delete the folders. They are NOT accounts or profiles.
ASKER
Are you saying to uninstall Outlook 10 as well as Microsoft Office? and you didn't tell me whether or not you have more than your regular email accounts under the left column.
The Outlook tree is Outlook files and folders in the files, not email accounts.
When I said uninstall Office, I mean the whole package.
I have a dozen email accounts all in one profile / PST file, so my situation does not apply to you.
When I said uninstall Office, I mean the whole package.
I have a dozen email accounts all in one profile / PST file, so my situation does not apply to you.
ASKER
Gracias
@camtz - Bienvenido
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