drives not showing up in in vmware VMs

I have a HP DL380 server with 2 Samsung 840 pro ssd drives in a raid 1 array.

The drives show up within VMware, but when create a new vm it shows no hard drives.  I tried to add in a second hard drive to the vm and also created a new vm with other disk settings and no change.

I used a standard VMware 5.5. update 2a image and then reloaded the server with a little bit older HP customized 5.5. 2a image with the same results.

I am going to try the latest build from HP for 5.5, but want to see if there is anything else I should be doing to make the drives show up.

thanks.
tiptechsAsked:
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tiptechsAuthor Commented:
Looks like it may be something with the scsi adapter.   I changed the adapter and now windows is seeing the drives in windows.   thanks for the help hypercat
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tiptechsAuthor Commented:
The raid controller on the dl380 is an HP P420i
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Hypercat (Deb)Commented:
I'm a little confused about where you're trying to see these drives.  The physical drives will show in the VMWare console, but they won't show in disk management in a virtual machine.  What you see in disk management in the virtual machine would be the virtual hard disks that you created when you created the virtual machine.  Is that what is missing?
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tiptechsAuthor Commented:
I can see the datastore within vsphere.  When powering on a new vm, the drive doesn't show in the bios.  I also continued pass this point installing Windows 2012 from an iso on the vm and when it gets to the point to install it doesn't find any drives to install it on.
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Hypercat (Deb)Commented:
Did you create a virtual disk for the machine when you created the VM? And can you see that virtual disk in the properties of that VM now within VSPhere? There has to be a virtual disk assigned to the VM in order for it to have space on the physical disks to be used to store data. It can't access the datastore directly.

To clarify, this is what you should see in the settings of the virtual machine (this may look slightly different, since I'm using the VSphere client and not the web interface):

VM Settings - hard disk
If you don't see a hard disk there, then you need to add one.
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rindiCommented:
When you create a VM you must create a virtual disk on the datastore first, and then that virtual disk will show up as a disk within the VM to which you install the OS. You don't see the physical disks on which the datastores are saved on.
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tiptechsAuthor Commented:
Yes.  I added in the hard disk.  I also tried to add in 2nd hard disk.  They show in the vm settings, but don't show up in bios, etc..   I have no problems browsing the datastore and uploading files.
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tiptechsAuthor Commented:
I understand the setup process as we have setup quite a few VMware servers and VMs.  This is the first time that I have seen something like this though.
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Hypercat (Deb)Commented:
Ok - no problem. Glad you discovered what was going on!
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tiptechsAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for tiptechs's comment #a40721787

for the following reason:

scsi adapter was the issue
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Points should have been awarded to Experts which Assisted and caused the Light Bulb moment!
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