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cron jobs are not running in cPanel/WHM

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Last Modified: 2015-05-20
Dear experts,

I have a VPS account with hostgator and created some scripts under crontab. Somehow my scripts are not running at the scheduled time. I've ensured that my script runs simply typing the command ./test.sh and it does update my online database. I've also noticed the path with jailshell on top of the crontab when I input crontab -e. I am wondering if my scripts are been locked?

If locked how can I resolve it by either manipulate with the settings in cPanel or WHM that will not lock my scripts? Thanks
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