F5 LTM Stuck in AOM Mode - Has anyone ran into this?
We were able to login into the AOM Command Menu with the CTRL+ESC+9
combination.
Will you explain why both of these units, in high availability, are going into
AOM rather than the standard login?
Also when trying to power on the subsystem, we receive a " Powering on host
subsystem.... . . . . . . . . . failed!".
Please see below and reply all so the team here can work and respond to this
problem 24/7.
Enter Command: E
Error Report:
Main board +1.0V_3 voltage event
Main board +1.0V_2 voltage event
Sensors out of range:
+3.3V ZPOL1 Voltage : Faulted!
PS1: Meas. AC input voltage (mV) : 0 mV
PS1: Meas. fan speed (RPM) : 0 RPM
PS1: Meas. ACOK GPIO : 0x0000
PS2: Meas. ACOK GPIO : 0x0000
AOM Command Menu:
B --- Set console baud rate
I --- Display platform information
P --- Power on/off host subsystem
R --- Reset host subsystem
N --- Configure AOM network
S --- Configure SSH Server
A --- Reset AOM
E --- Display error report
Q --- Quit menu and return to console
Main board +1.0V_3 voltage event
Main board +1.0V_2 voltage event
Sensors out of range:
+1.5V_VTT1 ZPOL13 Voltage : Faulted!
PS1: Meas. ACOK GPIO : 0x0000
PS2: Meas. ACOK GPIO : 0x0000
AOM Command Menu:
B --- Set console baud rate
I --- Display platform information
P --- Power on/off host subsystem
R --- Reset host subsystem
N --- Configure AOM network
S --- Configure SSH Server
A --- Reset AOM
E --- Display error report
Q --- Quit menu and return to console
0 -- Turn host subsystem off
1 -- Turn host subsystem on
Select power option: 0
Are you sure you want to power the host subsystem off? (y/n) y
Powering off host subsystem...done.
AOM Command Menu:
B --- Set console baud rate
I --- Display platform information
P --- Power on/off host subsystem
R --- Reset host subsystem
N --- Configure AOM network
S --- Configure SSH Server
A --- Reset AOM
E --- Display error report
Q --- Quit menu and return to console
Enter Command: P
0 -- Turn host subsystem off
1 -- Turn host subsystem on
Select power option: 1
Are you sure you want to power the host subsystem on? (y/n) y
Powering on host subsystem.... . . . . . . . . . failed!
combination.
Will you explain why both of these units, in high availability, are going into
AOM rather than the standard login?
Also when trying to power on the subsystem, we receive a " Powering on host
subsystem.... . . . . . . . . . failed!".
Please see below and reply all so the team here can work and respond to this
problem 24/7.
Enter Command: E
Error Report:
Main board +1.0V_3 voltage event
Main board +1.0V_2 voltage event
Sensors out of range:
+3.3V ZPOL1 Voltage : Faulted!
PS1: Meas. AC input voltage (mV) : 0 mV
PS1: Meas. fan speed (RPM) : 0 RPM
PS1: Meas. ACOK GPIO : 0x0000
PS2: Meas. ACOK GPIO : 0x0000
AOM Command Menu:
B --- Set console baud rate
I --- Display platform information
P --- Power on/off host subsystem
R --- Reset host subsystem
N --- Configure AOM network
S --- Configure SSH Server
A --- Reset AOM
E --- Display error report
Q --- Quit menu and return to console
Main board +1.0V_3 voltage event
Main board +1.0V_2 voltage event
Sensors out of range:
+1.5V_VTT1 ZPOL13 Voltage : Faulted!
PS1: Meas. ACOK GPIO : 0x0000
PS2: Meas. ACOK GPIO : 0x0000
AOM Command Menu:
B --- Set console baud rate
I --- Display platform information
P --- Power on/off host subsystem
R --- Reset host subsystem
N --- Configure AOM network
S --- Configure SSH Server
A --- Reset AOM
E --- Display error report
Q --- Quit menu and return to console
0 -- Turn host subsystem off
1 -- Turn host subsystem on
Select power option: 0
Are you sure you want to power the host subsystem off? (y/n) y
Powering off host subsystem...done.
AOM Command Menu:
B --- Set console baud rate
I --- Display platform information
P --- Power on/off host subsystem
R --- Reset host subsystem
N --- Configure AOM network
S --- Configure SSH Server
A --- Reset AOM
E --- Display error report
Q --- Quit menu and return to console
Enter Command: P
0 -- Turn host subsystem off
1 -- Turn host subsystem on
Select power option: 1
Are you sure you want to power the host subsystem on? (y/n) y
Powering on host subsystem.... . . . . . . . . . failed!
M A
I suggest you contact F5 support first for a quick recovery if you have SLA.
ASKER
The team here has been going back and forth with them for 10 days now...
I have connected a PC via the console port and then powered on so you can see all power-up messages?
ASKER CERTIFIED SOLUTION
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ASKER
trying to work with another engineer over there. I think you a right.
ASKER
F5 did find it to be a hardware issue. Not being in the state, we were hoping that was not the case. Nonetheless, we should have a new new 10000 unit on the way. Thanks!