Experts Exchange connects you with the people and services you need so you can get back to work.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC):
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.
Have a better answer? Share it in a comment.
Please enter a first name
Please enter a last name
Must be at least 4 characters long.
Join and Comment
Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.