Knowledge Management in SharePoint

Hi Experts,

In SharePoint 2013, how do I best make use of the knowledge management features?

I've 2000 over articles with 50 categories.

What's the best way to reduce the number of clicks/scrolls for find these information. How do I use metadata service, termstore for this?

Thanks
sharepoint2015Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

colly92002Commented:
This is a very big question , so I can only be vague.  Configuring something like from scratch is relatively painful to do, and Sharepoint OOTB will always be a bit clunky.  There are MANY third party solutions that will bolt on to SharePoint which will enable you to provide a much slicker solution with less pain.

If you are determinied to do it yourself, I would recommend something like this:

1) set up a new site (probably a team site) for KM
2) create a content type that identifies your articles using custom fields to define categories etc, which will later be added to your metadata store, and associate this with a new document library as the defualt content type.
3) configure thr meta  data service and define your terms from thr fields created in step 2)
3) Upload your articles to the doc lib, add the appropriate meta data to the content type fields as you go
4) Add a Sharepoint advanced serach webpart to your site to allow a bit more sophisticate searching, configure search service as much as you need
5) Train users on how to use the metadata terms and SharePoint search.
0
Veronique PalmerFounder and CEOCommented:
Or you could use the Community Site Features for this.  We've got 1000 articles in 20 categories so far and it works just fine.  The nice thing about using community features is that people can like and reply to articles, which extends your knowledge base.  AND because gamification is standard with Community Sites, you can turn it into a game to encourage people to share their knowledge.  All of this would be still be searchable, but you can make it visually more appealing by adding feature images to the home page, and sexy icons for each of the categories, then the categories page will look amazing.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft SharePoint

From novice to tech pro — start learning today.