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Unable to start vmware virtualcenter server service

rjordanbots
rjordanbots asked
on
Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      vpxd.exe
  Application Version:      5.5.0.38036
  Application Timestamp:      522a6402
  Fault Module Name:      vmacore.dll
  Fault Module Version:      5.5.0.38036
  Fault Module Timestamp:      522a5ca2
  Exception Code:      c0000005
  Exception Offset:      0000000000002317
  OS Version:      6.2.9200.2.0.0.272.7
  Locale ID:      1033
  Additional Information 1:      ad42
  Additional Information 2:      ad4267173da6d23bd857b4080a3668d2
  Additional Information 3:      e613
  Additional Information 4:      e6137b9d5894262a77186bf8bac6c379
Comment
Watch Question

VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
If you are using SQL Express, the database has not exceeded 10GB ?

If you restart the server, can you restart the service ?

Author

Commented:
We are using SQL Express 2008 R2 and database is under 10GB and I've restarted the server a few times and still unable to start the service.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Is this a new installation, or installation which has failed.

time to start looking at the logs.

Author

Commented:
It is an existing install, worked last Friday, problem found Monday morning.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
look at the vCenter Server logs.

Author

Commented:
We've reviewed the Vcenter server logs, anything in particular that we should be looking for ?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
just before the log stops... why?
Top Expert 2015

Commented:
Disk full?

Author

Commented:
The disk is not full.
Top Expert 2015

Commented:
It is a program crash.
Usually caused by bad RAM.
Any changes on the serve from the time of the install to the time the serve crashed?

Windows updates?
AV?
Backup software?

Author

Commented:
To my knowledge , no changes or Windows updates. Any other suggestions ?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
can you upload the logs...
Top Expert 2015

Commented:
Can you upload at least 2 windows system log entries from different startups? the more the better...