CMWinters
asked on
Removing mail contact that's no longer part of Active Directory
Hello. We had a Mail Contact set up in Exchange 2007. He recently retired and I removed him from the system. Now when someone tries to email him directly, they get an NDR that looks like:
IMCEAEX-_O=MY+20COMPANY_OU
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
I have updated the GAB and deleted his name from the auto-populate (NK2) in Outlook 2007. When I begin a new message, I type in his external email address (hisaddress@yahoo.com), it automatically changes it to his name, underlined. Where is it getting this information? I have scoured AD. If I right click his name in the new email message and look at the Outlook Properties, the only information filled out is the Display Name. It says /o=My Company/ou=First Administrative Group/cn=Recipients/cn=His
outlookprop.JPG
IMCEAEX-_O=MY+20COMPANY_OU
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
I have updated the GAB and deleted his name from the auto-populate (NK2) in Outlook 2007. When I begin a new message, I type in his external email address (hisaddress@yahoo.com), it automatically changes it to his name, underlined. Where is it getting this information? I have scoured AD. If I right click his name in the new email message and look at the Outlook Properties, the only information filled out is the Display Name. It says /o=My Company/ou=First Administrative Group/cn=Recipients/cn=His
outlookprop.JPG
SOLUTION
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ASKER
It works fine when I use OWA. I would prefer not to recreate profiles on 20-30 computers. I guess I can try recreating the address book.
On one workstation, shutdown Outlook. Find the *.oab files and delete them.
Then restart Outlook.
Ensure the nicknames cache is flushed then test again.
Simon.
Then restart Outlook.
Ensure the nicknames cache is flushed then test again.
Simon.
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ASKER
I recreated the address book. Plus, I had to add Authenticated Users to the webconfig file once the address book was created.
There has to be a trace in the network somewhere. If you try it through OWA, does the same thing happen?
Simon.