I have a HP Envy 700-216 with 12 Gb Ram and Windows 8.1 after login when I click on the desktop it takes two minutes for the ICons to appear on desktop. Also I am running Office 2013 when I click on work ICon and try to open a word document it says not responding and can take up to 5 minutes for the document to load. I have removed Office 2013 and re-installed, removed from programs and features any non essential programs. I have ran HP diagnostics on the system memory and hard drive both report no issues.
Any suggestions will be appreciated.