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Crystal 2008 report not refreshing data updates

Methos asked
Last Modified: 2015-06-23
I have some Crystal Reports 2008 that are looking at an online Quickbase database.   I am experiencing some data refresh issues.

New records show up immediately upon report refresh.  Updates to current records only show up if I completely close and reopen the entire Crystal program, OR if I create a new report looking at the same data while the old report is open.  It does not help to just close and reopen the report.

How does Crystal store its datasets for refresh?

Thanks for any help.
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