I have a GPO setup to specify the location where files are automatically saved pointing to the users homedrive. I have also set the Autorecover info for 2 mins. When i open Word, i can see the location and timeout settings in the Options area.
The issue is that when a user logs in to Citrix, opens MS Word and starts creating a document, after the autorecover info limit of 2 mins has passed, the .asd file is not present. I have checked the username\appdata\roamin\microsoft\word folder for files but there are none present. When i check the same location on my local PC, the files are getting saved in that location.
Does anyone know why this is happening and how to fix it? I have checked online but they all point to the above folder being the location but within our Citrix environment, there are no files.
We are using the following setup:
Windows 2008 R2 SP1
Citrix Xenapp 6.5
Any feedback is appreciated