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not able to download addressbook

Manish Kumar
Manish Kumar asked
on
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Last Modified: 2015-04-20
Lots of user of my org are getting the below error while downloading the OAB.

Task "Microsoft Exchange" reported an error (ox80190197) : The Operation failed

Steps that have been performed by me:-

Step 1: Manually download the Offline Address Book and then make sure that Cached Exchange Mode is enabled- did this step still getting error.

Step 2: Check that the Background Intelligence Transfer Service (BITS) service is running

Step 3: This issue occurs if the Outlook client computer is configured to use proxy settings when Windows Internet Explorer is used.- No proxy server has been mentioned.


Please advise.
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