asked on Windows 7 black screen with cursor
HP ZBook Laptop after windows updates boots to black screen, no start menu or task bar.
I ran appwiz.cpl from task manager and removed all the recent updates, still same. Also tried CCLeaner registry fix.
Anybody got any ideas that don't involve re-installing windows? Apart from missing interface I can run any program from Task Manager.
I ran appwiz.cpl from task manager and removed all the recent updates, still same. Also tried CCLeaner registry fix.
Anybody got any ideas that don't involve re-installing windows? Apart from missing interface I can run any program from Task Manager.
Microsoft Legacy OSWindows 7
Last Comment
HKFuey
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Restore to the last restore point and you should be good to go if the problem was created by installation of patches or software.
ASKER
Most other things run, but not explorer.exe
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ASKER
Hi McKnife
Tried that screen still black.
Also tried a system restore.
Also tried msconfig and removed all startup services apart from the windows ones.
Now looking for restore point, not hopeful.
Tried that screen still black.
Also tried a system restore.
Also tried msconfig and removed all startup services apart from the windows ones.
Now looking for restore point, not hopeful.
ASKER
Sorry, meant Startup repair
And what if you start explorer.exe from task manager, does that work?
ASKER
Re "start explorer.exe from task manager" nothing happens
System restore turned off, no restore points : (
System restore turned off, no restore points : (
Another go: use taskmgr to start userinit.exe
ASKER
Worth a go, but I just get a brief hourglass
please open cmd and see if the drive letters are still correct. Launch
cd %windir%
Where does it go, it would have to go to c:\windows
cd %windir%
Where does it go, it would have to go to c:\windows
ASKER
cd %windir% does go to C:\Windows
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imo this issue often happens after a wrongly updated driver - usually video driver
try booting in safe mode with internet - and update the chipset and video driver
or uninstall the video driver -reboot - and reinstall the video driver
try booting in safe mode with internet - and update the chipset and video driver
or uninstall the video driver -reboot - and reinstall the video driver
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ASKER
Hi Everyone, thanks for the help. This same laptop started going flaky a few months ago and I still have the original disk. Going to clone it repair it and see what happens.
AND make sure Windows Backup is enabled.
AND make sure Windows Backup is enabled.
cool, keep us posted.
ASKER
Did the repair, ended up in the same place. One virus found on offline scan.
I should have bitten the bullet and done a fresh install, would have been quicker : )
I should have bitten the bullet and done a fresh install, would have been quicker : )
Hi.
The comments were the best effort. To rate it average is a little... well :)
The comments were the best effort. To rate it average is a little... well :)
ASKER
Thanks for the help.