WinZip Fails with a VSS Error

I am trying to create a Winzip backup of my Data Directory. It is about 64 GB

I get this VSS Error.

Any suggestions on where to start looking?

Thanks,

Steve


Adding 0 MyDocMgmt/Patroit Drive Backup from MAC\TV Shows\Castle 01-15-14 ''Famous Last Words'' (1).mp4
Adding 0 MyDocMgmt/Patroit Drive Backup from MAC\TV Shows\Castle 01-15-14 ''One Man's Treasure'' (1).mp4
Adding 0 MyDocMgmt\VSS Error - Log Name - Copy.docx
Adding 0 MyDocMgmt\VSS Error - Log Name.docx
Total bytes=68435301822, Compressed=59092117636 -> 14 percent savings.
steveurichAsked:
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NVITEnd-user supportCommented:
Does it happen if you use the Split of the Span/Split option?
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Dave BaldwinFixer of ProblemsCommented:
You might try 7-zip.  It works better a lot of the time.  http://www.7-zip.org/  And it's free.
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nobusCommented:
what are the sizes of both files in the winzip?
maybe the size is too big?
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steveurichAuthor Commented:
Re: Nobus
I was not aware that WinZip had a file size limitation.

Re: New Village
What is the Split Span Option. Why do you think that it would help?

All
My main concern is why does the VSS Service keep stopping and starting again.
Windows Event Log says that sometimes it stops as it has been idle for a period but I am concerned that it is causing the WinZip ErrorVss-Ran-Out-of-Time.pdf
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nobusCommented:
does it work with other files, eg smaller ones?
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steveurichAuthor Commented:
I tried it with a 11gb folder. It seemed to finish but there was a message at the end saying WinZip Encountered an Error.

Don't know how to see if it got everything.

Tried it with a a 640MB folder and it finished without error message.

Steve
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NVITEnd-user supportCommented:
I haven't confirmed if this works or not. If you like, you can try the span switch.
http://kb.winzip.com/kb/entry/255/
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NVITEnd-user supportCommented:
According to winzip site http://www.winzip.com/win/en/cl-features.html#sub-nav 
Support for the 64-bit extended Zip file format, which for all practical purposes eliminates the existing restrictions on Zip file size and capacity, is included in the Command Line Add-On.

That said, IDK if there is a limit when using the GUI.
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nobusCommented:
could be one of the files is bad - can you copy that folder and retry?
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