Outlook 2010 sent email alert when a message is received in a mailbox

We have a shared mailbox that does not frequently receive messages. One of the users has requested that there be a rule set up to send an email notification to the group that manages that mailbox when a message arrives.  I have checked the built in rules and can FWD the message or redirect it when it arrives but I just want to send a simple email that says something like "message received in X mailbox"

Im thinking this will have to be some kind of custom rule but I am not sure how to go about creating this. Any help is appreciated.
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Joseph DalyAsked:
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Will SzymkowskiSenior Solution ArchitectCommented:
You can accomplish this using  Outlook Rules. Server Sided message when an email is received.

Do the following...
- Create a New Rule
- Apply rule on messages I Receive
- Click Next
- Where my Name is in the To box
- Click Next
- Have server reply using a specific message
- Type the message you want to auto reply with
- Click Finish

This will auto reply for all incoming emails for this mailbox.

Will.
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Joseph DalyAuthor Commented:
I dont want to auto reply to the sender though. I want to send a message to a group of internal users who manage this mailbox.
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Will SzymkowskiSenior Solution ArchitectCommented:
Doesn't that seem counter intuitive? If the users are managing it, then why to you want to send them another email to their own inbox stating an email was received to the Shared Mailbox? Anyways you can accomplish this using a Transport rule in Exchange. See screenshot below...

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Will.
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Joseph DalyAuthor Commented:
I know its counterintuitive but sometimes in IT we have to do things that dont make sense due to business reasons. This is unfortunately one of those times. I will take a look at this and see.
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Will SzymkowskiSenior Solution ArchitectCommented:
Yeah that is understandable, just wanted to make sure that you actually wanted what you were asking for.

Will.
0

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