Exchange 2010 Room Mailbox (Conference Room)

I was able to create a room mailbox and import into outlook calendar.
Which properties do I need to adjust in order to have only managers booking the meetings and one person (receptionist) to receive notifications and approve all meetings in the room calendar.

What is the exact procedure to make this process work?

cP6uHIT ManagerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Will SzymkowskiSenior Solution ArchitectCommented:
To set these properties on the room mailbox you need to use the EMS.

Use Set-CalendarProcessing cmdlet to accomplish this.

You need to assign the Resource Delegate to the Receptionist
You need to assign the BookInPolicy for all of the Manager

So your command would look like the following...
Set-CalendarProcessing -Identity <roommailbox1> -AutomateProcessing AutoUpdate -ResourceDelegates <reception1> -BookInPolicy <manager1, manager2> _ForwardRequestsToDelegates $true

Open in new window


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cP6uHIT ManagerAuthor Commented:
I have set the following:

Resource Policy: Added my Receptionist to delegates list
Resource General: Enabled the Resource Booking Attendant
Resource In-Policy Requests:
Users who are allowed to submit in-policy meeting requests that will be automatically approved
Checked Selected recipients (left blank).
Users who are allowed to submit in-policy meeting requests that are subject to approval by a resource mailbox delegate
Selected All Users.
Resource Out-of-Policy Requests:  Checked Selected recipients (left blank).

Everything still gets approved automatically and my delegate receives no emails.
What am I missing here?

Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

Will SzymkowskiSenior Solution ArchitectCommented:
Everything still gets approved automatically and my delegate receives no emails
Did you make sure that Automate Process is AutoUpdate and not AutoAccepct?

cP6uHIT ManagerAuthor Commented:
I am not sure I understand, the process is pretty much under the "resource in-policy requests" tab.
Is that another option that I can actually choose? Thanks.
cP6uHIT ManagerAuthor Commented:
I think this is my issue
Is there a workaround or I will have to install the missing update on Exchange server?
Will SzymkowskiSenior Solution ArchitectCommented:
You need to make sure that your Exchange environment it operating at the most recent service pack version and also Rollup.

cP6uHIT ManagerAuthor Commented:
I know it is not directly related to this topic but here is my next question.

I am currently using Exchange Service Pack 1.

This is what I need to get the resource mailbox issue resolved:
Rollup 3 Exchange Server Service Pack 2

This is the latest update:
Rollup 9 Exchange Server Service Pack 3

Can I install the latest update right away or I need to installed other updates first?
The latest rollup update is only 44 MB in size.

Will SzymkowskiSenior Solution ArchitectCommented:
You have to install the required Service Pack for the RollUp version. In this case this RollUp Requires SP3, so you need to install SP3 first then the RollUp after.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.