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Cannot change unknown media changer to a vendor-specific driver

Hello,

I am trying to load a vendor-specific driver for a SpectraLogic T50 library, which is detecting as an Unknown Media Changer. When I try to load SpectraLogic's driver, I see the message on the attached file, and no one else seems to get this (I'm betting because they installed the driver prior to connecting the library, which I did not do.

So then, how would I go about telling Windows to forget about this Unknown Media Changer driver?
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dgapinski
Asked:
dgapinski
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2 Solutions
 
dgapinskiAuthor Commented:
That article is more about doing the opposite, but I've tried that method of changing drivers - it doesn't work to remove the Unknown Media Changer driver in my case. Any other thoughts?
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nobusCommented:
look in installed programs; if it shows there - you can probably uninstall it from there

or using the first picture in the link (Device manager) you could disable the driver, or choose to uninstall
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dgapinskiAuthor Commented:
Tried that - unfortunately no install exists in Programs and Features, and that is what I am saying, when I disable the driver and/or uninstall, then installing it again just comes back with the message "The best driver software for your device is already installed".
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dgapinskiAuthor Commented:
Aha, found it. I had to use the "Let me pick from a list of device drivers on my computer" (and then clicking "Have Disk" to browse that way) option rather than browse like normal. Looking at the same driver location worked, so it faked me out a bit.
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dgapinskiAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for dgapinski's comment #a40730390

for the following reason:

Because it worked. I can't explain why in this case using the other way to browse for it would make a difference.
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nobusCommented:
that was posted in point 3 from my link - so i would like you to accept my answer
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nobusCommented:
force accept - and b grade?  first time for me
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