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Sage Pastel and Pervasive - Exceptionally slow - 2 minutes to open a company

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Last Modified: 2016-11-23
We have moved our accounting software to a new VM.

Physical  Server - Dell R730, dual proc, 128Gb Ram - Windows Server 2012 Datacentre
Virtual Server - 4 vProc, 8GB RAM - Windows Server 2012 Standard

The Sage application uses Pervasive Database 10.

When opening companies, it can take 5 minutes before the user can do anything. It takes 2 minutes to commit a transaction.

We have reinstalled Pervasive. Disabled IPv6. Added a host entry to resolve and potential DNS/NETBIOS issues.

When running the application locally via Terminal Services, It is very quick. And both the physical and virtual are idling. This points to a networking issue. Or possibly an ODBC/driver issue.

I don't believe its network related as the network is configured on Stacked Dell 5548 switches with 10 Gig uplinks. I also ran Process Explorer from SysInternals. The process only transfers 250KB of data while opening a company.

Any ideas on how I troublshoot this?
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