Greetings wise wizards of EE:
A friend of mine has asked me to help with her 27", Intel Core Duo, 4 GB iMac, which is running Yosemite. Approximately two minutes after start up it produces the dreaded spinning pinwheel of death animated cursor, and at that point it freezes, with no keyboard commands or mouse activity at all. At that point, all that can be done is to perform a forced shut down with the power button. Here's what I've tried thus far:
1. I booted to safe mode, but the issue persists, and after the same amount of time
2. I removed all Login programs, so nothing is set to auto-load (that I am aware of), but the issue persists
3. I took a look at the Applications folder, and there are no obvious forms of junkware that I am aware of
4. I used the Command + R keyboard command to boot to what I assume is a diagnostics partition, to run the Disk Utility; under the First Aid tab, I ran verify permissions, repair permissions, verify hard drive, repair hard drive; the latter two stated that the drive appeared to be okay.
That's what I've done so far, and the issue still persists. Please sing out with any suggestions on how to solve this highly annoying issue.
Many thanks in advance,