Hi, I'm kind of lost as to what to do here. I created a POP gmail account and it works perfect on one computer. I copied the files to the other computer (identical model, ENVY 15t) and I have a send/receive error message from the start on the lower right hand area with a yellow caution icon. I'm pretty sure I'm getting that because there are three test messages sitting in the Outbox ready to go out.
I went to the web mail at Google and it shows that there are four Microsoft Outlook messages that have been received. This is because I tested the account settings several times but I have not been able to SEND a message of my own. I meticulously checked all settings and they are identical. The only difference is that the computer that works (under Data tab), shows;
C:\Users\CA\Documents\Outlook Files\my email.pst TWICE and the other computer (the one that doesn't work), only shows it ONCE.
I wanted to recreate the account manually but it won't let me because it is looking for the .pst file BUT, it did allow me to delete the account from the Email tab which I thought it kind of strange because Outlook won't let you delete a DEFAULT folder but it did. So copying the folder over and putting it in Microsoft Outlook DID not make it a DEFAULT folder when I first opened Outlook. The reason I want to create an exact duplicate is because I have years of emails on the account.
Seems to me that the fact that the information is duplicated in the Data Tab must have something to do with the problem but I don't know how to duplicate the listing. It's not something I did on the first machine. Any help would be appreciated. Thanks