Multiple cmd, net and conhost upon boot up.

On a W7 pro computer I noticed that Outlook is sluggish.  I experimented to find out that when I reboot I have 6 instances of cmd.exe, conhost.exe and net.exe.

If I kill a net.exe a corresponding cmd and conhost will die as well.

Thus I kill all 6 of them and Outlook works fine.

To reiterate, as soon as I boot up I see these and task manager.  I just did some playing around to determine they were what was affecting Outlook.I see these and task manager.  Opening outlook does not bring up these 6 instances.
Sheldon LivingstonConsultantAsked:
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Sheldon LivingstonConsultantAuthor Commented:
Not sure about the connection, if there is one, but the user had Office 2003 and 2010 on the computer.  Removing 2003 seemed to clear up the issue.
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JohnBusiness Consultant (Owner)Commented:
Bring up MSCONFIG.EXE and look in the Startup tab. Are you starting strange things that spawn Command?

It is not normal, so look through Startup.

If nothing there, then scan for viruses with your own application and then with Malwarebytes.
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Sheldon LivingstonConsultantAuthor Commented:
Tried scanning with HitManPro and Malwarebytes.  MSconfig looks good.

Strange that they don't re-spawn...
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JohnBusiness Consultant (Owner)Commented:
Use MSCONFIG to do a diagnostic start up . Does that clear up the issue?  If yes, add back items one at a time to see what is causing the issue.
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dbruntonCommented:
Seems more like a process or processes trying to connect to another computer on your network.

Is your computer networked by any chance?
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Sheldon LivingstonConsultantAuthor Commented:
Yes it is... on a company network.
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JohnBusiness Consultant (Owner)Commented:
Check for persistent drives which cannot reconnect.

Use NET USE to see what is mapped.

I use company networks with no superfluous processes or Outlook slowdown.
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Sheldon LivingstonConsultantAuthor Commented:
There are 11 mapped drives... all of which are accessible.
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NVITCommented:
Also possibly domain login scripts.
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dbruntonCommented:
Any online backups in this computer?
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Sheldon LivingstonConsultantAuthor Commented:
The login script maps the drives.  No backup on this computer.
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JohnBusiness Consultant (Owner)Commented:
Is Outlook Exchange or are you keeping PST files on a network? Is caching (OST files) complete?
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Sheldon LivingstonConsultantAuthor Commented:
Exchange
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
After booting (and having those processes running) , use Process Explorer from www.sysinternals.com to check which process started them by looking at the process tree. And you can see the details about the command line used.
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Sheldon LivingstonConsultantAuthor Commented:
net.exe appears to have been started from cmd.exe

Hovering over cmd.exe or net.exe shows (via a tooltip) just "cmd.exe" or "net.exe" while hovering over Outlook, for example, give you command line info.
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Open the process properties, the tooltip might not be accurate.
cmd needs to show at least a batch file name. And there should be a parent for the cmd processes. That parent is most important for knowing what is going on.
The net processes should show the exact command, and that can give a hint too.

The main question however is why those commands should slow down Outlook. High CPU load for each?
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Sheldon LivingstonConsultantAuthor Commented:
cmd.exe is the parent... net.exe is the child.  Properties doesn't show anything.
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JohnBusiness Consultant (Owner)Commented:
I suggest what you do is this:

1. Disable (temporarily) the script to map drives and delete all drives with NET USE X: /Delete for all drives.

2. Use MSCONFIG to set Diagnostic and / or Selective (but minimal) startup.

Shut down, start up and test Outlook. It should not be slow but please verify and tell us.

Then, use the same selective startup but map your 11 drives. Outlook slow? or normal? What happened.

Then you can add startup items to test.
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dbruntonCommented:
Or alternatively kill the net.exe processes as you were before.  Are your drive mappings still the same?

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And while the slowdown is still occurring can you look at your NIC connection back of the computer and the LED.  Is the LED pulsing furiously?  And when you kill the net.exe processes if the LED was pulsing is it no longer pulsing?
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Harper McDonaldCommented:
Backup your files from desktop, etc..logon as local admin and delete or rename your old profile and log back on with your new profile re-setup Outlook and restore your files / shortcuts.  Corrupted profile I think.
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LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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