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Cumulative update fails on rediness check Exchange 2013

I've recently installed exchange 2013 and am unable to run any cumulative updates as it fails on the prerequisites readiness check.
Untitled.jpg
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Daniel Forrester
Asked:
Daniel Forrester
1 Solution
 
Seth SimmonsSr. Systems AdministratorCommented:
wmsvc is the IIS web management service
have you verified that service is running?
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Daniel ForresterDirectorAuthor Commented:
yes it is
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Seth SimmonsSr. Systems AdministratorCommented:
also noticed the screenshot shows CU5 which is no longer supported
have you tried CU8?

Cumulative Update 8 for Exchange Server 2013 (KB3030080)
https://www.microsoft.com/en-us/download/details.aspx?id=46373
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Daniel ForresterDirectorAuthor Commented:
Yes the same thing happens, looks like the wmsvc service isnt running and wont start
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Seth SimmonsSr. Systems AdministratorCommented:
ok...i would look at the event logs to see why
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Daniel ForresterDirectorAuthor Commented:
Looks like this is the problem.
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Daniel ForresterDirectorAuthor Commented:
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Daniel ForresterDirectorAuthor Commented:
Any ideas?
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Seth SimmonsSr. Systems AdministratorCommented:
ok looks like you have a certificate issue
what certificates do you have?
i can see you have a .local internal domain; are you using split dns with your external name configured?
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Daniel ForresterDirectorAuthor Commented:
If I pay you for your time are you able to login and take a look for me? May be easier?
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Zacharia KurianAdministrator- Data Center & NetworkCommented:
Please add  certificat in the Management Service as per the below;

certificat-in-the-Management-Service.png
and refer the article too;

https://technet.microsoft.com/en-us/library/cc735088%28v=ws.10%29.aspx

You can find  How to install Exchange 2013 CU5 step-by-step from the below link too. DO not forget the to read the sections Installing an SSL Certificate on Exchange 2013 &  configuring the Exchange 2013 External URL’s.

http://enterpriseit.co/microsoft-exchange/2013/install-cu5/



Zac.
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Tom Jacob ChirayilSystems EngineerCommented:
Please try to run the setup file as an administrator.
'Run as administrator'
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Daniel ForresterDirectorAuthor Commented:
This resolved the issue I am currently installing CU8, thank you.
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