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Google Calendar invites showing wrong time in subject line for Outlook

I have a customer who sends an invite to certain person(s) and the subject line shows a 4 hour difference in the subject line but shows the correct time block in Outlook.  I had her send me an invite but it was correct, which I'm using Outlook 2013.  Is there an issue with certain version of Outlook or a hotfix that needs to be applied on the person(s) Outlook to resolve this issue?  The research I found was that this is a known issue for Google.
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LightWire
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LightWire
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MikeIT ManagerCommented:
Dumb question, but is her Time Zone set up correctly on her end?  Also, is she sending these from the web interface or from outlook.
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LightWireAuthor Commented:
Yes both time zones are correct. If you look at the subject and the "when" time there is a 4hr difference.
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MikeIT ManagerCommented:
I saw that.  But if you receive an invite from a different time zone, Outlook adjusts it for the recipient's local time.  Thats the only reason I asked.  Is she sending the invites through webmail or outlook?
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LightWireAuthor Commented:
She is using Google Calendar from web-mail and her Google is set to the correct time zone as well.  All her recipients are on the same time zone. Like I said, I received an invite and all was correct.  I was wondering if certain versions of Outlook is having this issue?
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MikeIT ManagerCommented:
Check the message headers and see if the subject time is wrong in there; if it is, it's a gmail issue.

I've received countless calendar invites from gmail users to my outlook over the past 7yrs using 3 different versions of Outlook and have never run into this problem.  I highly doubt it's an issue with Outlook, but I could be wrong.  The header information will tell the tale.
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LightWireAuthor Commented:
Shadowless127 thanks for your help, it turns out that the customer that was calling me didn't give the full information and found that only 1 recipient was having this issue.  Issue was not on our end.  Thanks
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MikeIT ManagerCommented:
Haha - been there, done that.  Glad it's resolved on your end regardless.
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