windows server 2012

I am unable to ping using server name but ping same server using FQDN

what can be the problem

what other tests  can I perform
pramod1Asked:
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Peter HutchisonSenior Network Systems SpecialistCommented:
In the TCP/IPv4 properties, check DNS settings and make sure that your domain is in the search list or that it is automatically added to the search list.
To list dns search use IPConfig /all in a command prompt
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pramod1Author Commented:
when I ping  -a against ip address , it is not resolving to server name.
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Steven VellaIT AdviserCommented:
In regards to ping:
not working for the IP address, do you use a static IP address?
not getting a reply, maybe ping is not enabled on the firewall.  Check out: http://blog.blksthl.com/2012/11/20/how-to-enable-ping-in-windows-server-2012/
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Peter HutchisonSenior Network Systems SpecialistCommented:
Does your DNS server have a Reverse Lookup Zone configured? the server will need a PTR record for reverse lookups.
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pramod1Author Commented:
We have static address configured
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pramod1Author Commented:
u mean under append this dns suffix in order?

one should put name of domain in it.
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Mr TorturSystem EngineerCommented:
Hi,
to ping a server on its shortname only you need to be in the same domain.

If ping -a does not work, it could be that on the dns server there is no reverse dns zone. It is not strictly mandatory so some admins do not configure one, but it could be helpful and does require a few minutes.
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