How to change Microsoft Office 2013 home and business

I am trying to install office 2013 that was downloaded from the Microsoft website, the first two installs went okay, the third computer never asks to install a product key.  Now after office installs it says it cannot activate because the key has been previously used.

I have searched on how to change the product key, going to control panel, add remove programs, right-click on the Microsoft office 2013, click change, The only options I have is for a quick repair or online repair.

If I type in

cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" inpkey:KEYHERE



I get "unsupport command passed"

Does anyone have any suggestions on any other way to input the product key for Microsoft office 2013

Thanks
PS: I do have a valid key, if it would just let me put it in
chris_ntAsked:
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chris_ntAuthor Commented:
correction, the line was:
cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /inpkey:KEYHERE
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Saurabh Singh TeotiaCommented:
Do this..Open excel on that PC...

Then in Excel on the top go to file-->Account-->And in their you will have option of change product key..Enter it their and follow the steps..it will activate your office...

Saurabh...
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Saurabh Singh TeotiaCommented:
Enclosed is the screenshot for your reference where in file-->account it says that...

Image
Saurabh...
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JohnBusiness Consultant (Owner)Commented:
Open your office account and look at the list of subscriptions. You may be at your limit (5) and not realized it for some reason.

If your subscription is not working correctly, go to Microsoft.com, Store and look for store support. Call them. The subscription can have issues and only Microsoft can fix those issues.
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chris_ntAuthor Commented:
This is what my about screen looks like
excel-2013-about.rtf
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JohnBusiness Consultant (Owner)Commented:
Check your Account screen and let us know how many subscriptions are left.
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chris_ntAuthor Commented:
it doesn't show and subscriptions, this was one install per key, we have 3 installs, we have 3 keys
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Saurabh Singh TeotiaCommented:
I'm not sure where you are in the menu...

Enclosed is the file option screenshot where you need to go to activate the key...

File option in the menu
Then it will show like this...

This it will show the menu
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JohnBusiness Consultant (Owner)Commented:
At this point you need to contact Microsoft Store support because they are the only ones who can correct subscriptions
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chris_ntAuthor Commented:
I called Microsoft and activated it via telephone with no problem. thanks for the help and super fast responses.
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JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help. Glad you got it resolved.
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