Remove BIOS password.

I have an HP Pavilion HOPE that someone password protected the BIOS.  I have pulled the battery for 15 minutes.  I have done the jumper swap.  No success on either.  Is there anything else I can do?
jwhite273Asked:
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JohnBusiness Consultant (Owner)Commented:
Is it BIOS soft password? or a hard drive password?  

If the former, leave the battery out for a couple of hours. If the latter, you cannot remove a hard drive password. You need to replace the drive.
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TunerMLSystems EngineerCommented:
What model pavilion is it?
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Thomas GrassiSystems AdministratorCommented:
Which battery did you pull?

here is a nice you tube video on the process

https://www.youtube.com/watch?v=US306Sxt090
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jwhite273Author Commented:
It's an HPE desktop. I think it's  BIOS password because that's what the screen reports when starting.
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andreasSystem AdminCommented:
On laptops BIOS passwords are usually flashed to memory. They cannot be easyly removed just by resetting the CMOS. Its a theft protection measure.
You need to produce original proof or purchase (merchand recipe) and then approach HP support to ask them to recover it.
But it costs money, Im not sure how much.
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TunerMLSystems EngineerCommented:
Based on what I'm seeing over at the HP forum you may be able to give them the halt code and they'll give you a code to unlock the BIOS.

http://h30434.www3.hp.com/t5/Notebook-Recovery/HP-Envy-X2-BIOS-password-reset/td-p/3348689
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jwhite273Author Commented:
It was a BIOS password.  I tried taking the battery out for 15 minutes and that didn't work (I didn't have a couple of hours, the client was rushing me).  15 minutes didn't work.  I did 30 minutes the second time and that did work.  Simple tip I'll not forget.  I'll likely never run into the same problem either.  Thanks all for the help.
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JohnBusiness Consultant (Owner)Commented:
@jwhite273  - Thanks for the update and I was happy to help.
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