exchange 2013 OWA some users have access and some do not.

Hi

I have installed a clean install of exchange 2013 on a server 12 virtual machine.
I also use igetmail to bring messages from a POP 3 account
When accessing OWA, some users area able to access their mailbox, however some cannot. This seems to be intermittent as a user that has access now may not have access later. I have logged in to different users from the same machine and the issue seems to be across some users but not all.
The error message is :
 "The Website cannot display the page http 500"

I have confirmed the services are running, website is running and the application pool is running.

The individual mailboxes are not over their limits, The dns entry OWA points to the correct server and I can ping owa

I am not sure what else to check that I haven't already.

Any assistance would be most appreciated Thankyou
SJPAUSAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

SJPAUSAuthor Commented:
Problem Resolved

I found a solution that suggested deleting cookies in Microsoft Internet explorer.  This is blocked by a group policy (which I will fix next), but in the mean time all users can access via Chrome.

Thank oyu
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.