Sage error: Error: A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error:0 - The semaphore timeout period has expired.)"

When people connect to Sage the receive the following error, even when the program is just opened

Error: A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error:0 - The semaphore timeout period has expired.)
Jason LaskeyICT Systems and Network EngineerAsked:
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Bruce DenneySage 50 Consultant and IntegratorCommented:
Which version of Sage

Have you tried rebooting?
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Lee SavidgeCommented:
Which product from Sage? They have a few on the market.
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Jason LaskeyICT Systems and Network EngineerAuthor Commented:
From what I can see it's Sage 200 (Finance)
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Bruce DenneySage 50 Consultant and IntegratorCommented:
Could be a dodgy port on a switch, try power cycling the switch and moving to a different port.
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Jason LaskeyICT Systems and Network EngineerAuthor Commented:
OK thanks I will have to arrange for this any other ideas whats this could be?
I just recently now also switched off his PC from going into hibernation too as he says this happens every 2 hours or so
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Jason LaskeyICT Systems and Network EngineerAuthor Commented:
Hi Bruce, I had the server restarted last night and the same error has occurred . I was informed this happens after every 2 hours, please any help would be greatly appreciated
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Vitor MontalvãoMSSQL Senior EngineerCommented:
This usually happens when it loss connection to the database so you'll need to reconnect.
Now you should see why connection to the database is breaking after 2 hours. Check in SQL Server for any log that can help you understand this issue.
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Jason LaskeyICT Systems and Network EngineerAuthor Commented:
My College manged to resolve this as it was a VEEAM snapshot causing the disconnection
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Lee SavidgeCommented:
Ahh good. I did post an objection but deleted it as I had misread what was happening :)

Glad you solved it.
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Jason LaskeyICT Systems and Network EngineerAuthor Commented:
My College manged to resolve this as it was a VEEAM snapshot causing the disconnection
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