Angus
asked on
HTML Emails
Hi,
I need some help. We are starting a business and we are sending emails out requesting customers for payment and quotes. Instead of attachments, we are looking to send Brand HTML emails.
We are currently using gmail and I have an IT degree (a wee bit old)... but lost on how I can structure emails so the format will be branded with our logo and it will look good on all devices... phone, chrome, IE etc.
I must be getting old... because sending emails is pretty basic.... but struggling.
As an example of what I am trying to send.... think of Amazon Receipts by email.
Thanks
A.
I need some help. We are starting a business and we are sending emails out requesting customers for payment and quotes. Instead of attachments, we are looking to send Brand HTML emails.
We are currently using gmail and I have an IT degree (a wee bit old)... but lost on how I can structure emails so the format will be branded with our logo and it will look good on all devices... phone, chrome, IE etc.
I must be getting old... because sending emails is pretty basic.... but struggling.
As an example of what I am trying to send.... think of Amazon Receipts by email.
Thanks
A.
are you interested in paid services to take care those? or you want to have your own setup to do.
ASKER
Let me tell you the business that we are in. We are in the holiday let business - so letting out properties for short periods of time.
Typically with a customer you get an enquiry... then more questions... then you send a quote... then the customer asks for a discount... then you send a new quote... then he/she confirms that he/she wants to book... then you send a request for payment which includes a link to World Pay... then a confirmation re payment... etc.
So.... this whole journey is being managed through gmail and basic emails.... happy to continue with gmail... but looking to put a more professional feel to the emails and exchanges.
Ideally I don't want to us another solution (but could be convinced otherwise) as we have other emails coming in which are not customer enquiries... if we use another solution... then everything will not be in the same place.
Thoughts?
Typically with a customer you get an enquiry... then more questions... then you send a quote... then the customer asks for a discount... then you send a new quote... then he/she confirms that he/she wants to book... then you send a request for payment which includes a link to World Pay... then a confirmation re payment... etc.
So.... this whole journey is being managed through gmail and basic emails.... happy to continue with gmail... but looking to put a more professional feel to the emails and exchanges.
Ideally I don't want to us another solution (but could be convinced otherwise) as we have other emails coming in which are not customer enquiries... if we use another solution... then everything will not be in the same place.
Thoughts?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.