Sage Error Number 0x80040703

I have installed Sage 50 HR on my Server and this installed ok.
I now want to Install it on my 2 windows xp pc's running sp3 and the software is compatible with windows xp sp3
I go through install it runs and install prerequisites like .Net framework, c++ etc.
I then get to installation type and pick my option then get error message
Error Number: 0x80040703
Description: Failed to find DLL function: Sage SBDHRUtilitiesInstall.InstallCountry
Setup will now terminate
I rang sage support and they say it's a pc problem
Any help is greatly appreciated
Thank you.
MidCompCompany OwnerAsked:
Who is Participating?
 
Andy MInternal Systems ManagerCommented:
May be worth trying a manual install of .net framework rather than letting the sage install do it itself. It could be the prerequisite is not installing it properly or trying to install a version that is no longer supported on XP.
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MidCompCompany OwnerAuthor Commented:
It worth a try, but it seems to go by that part of it and its the next step after that it has the problem.
When you pick the type of install you want.
Will try it anyway and see how it goes ?
Thanks for your Reply.
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sarabandeCommented:
and the software is compatible with windows xp sp3
even if the software still is compatible, the same not necessarily must be true for the setup program. microsoft doesn't support xp no longer since 2014 and therefore a newer setup program or a setup program made for win 7 and higher versions can fail if it simply doesn't support xp installations.

if the setup program is only responsible for providing the files and registering the executables, you could try to do the installation yourself by creating the required folders and copying the files and dlls which belong to the application. then install the needed .NET and visual c++ runtime. finally register the dlls and active-x components by means of regsvr32 for 32 bit executables and regasm for .NET assemblies. to register the .exe application file you probably would call it from command line with /REGSERVER as only argument. this call also might give you errors when components are not yet registered properly.

Sara
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MidCompCompany OwnerAuthor Commented:
Hi Sara,
Thank you for your reply I will get a chance to try your suggestion and andy's on Tuesday and will let u know how it goes
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MidCompCompany OwnerAuthor Commented:
Hi Experts thank you for your help, problem resolved by installing the .net framework manually first solved the problem.
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