Link to home
Start Free TrialLog in
Avatar of brookwoodchurch
brookwoodchurchFlag for United States of America

asked on

Raduis server authentication for Aruba Instant Wireless network - Works great except for a few

Just installed a new Aruba instant wireless network.  We have a staff side (Radius server for AD authentication) and a guest side.  All is working great except I have a few staff users who get "Incorrect name and password" even though they are entering correct credentials.
Also they never get locked out in the active directory no matter how many times they try.
They are all in the same groups and setup as the other employees who are all connecting successfully.   Any ideas?
ASKER CERTIFIED SOLUTION
Avatar of Mark Walden
Mark Walden
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Jakob Digranes
look in Event Viewer on Radius server, look at a failed and compare to a successful request.
Otherwise, make sure client side policies are set correctly for failed users
try "tail -f /var/log/radius/radius.log" and get the users with the issue to log in if you don't see there username with a reason they can't connect then the issue will be devices side/AD side.
Avatar of brookwoodchurch

ASKER

You had it.  The NAP section for these users had "Deny access"
No idea why, but thank you.
no problem. God bless