Raduis server authentication for Aruba Instant Wireless network - Works great except for a few

Just installed a new Aruba instant wireless network. We have a staff side (Radius server for AD authentication) and a guest side. All is working great except I have a few staff users who get "Incorrect name and password" even though they are entering correct credentials.
Also they never get locked out in the active directory no matter how many times they try.
They are all in the same groups and setup as the other employees who are all connecting successfully. Any ideas?

Wireless Networking

Last Comment

Mark Walden

8/22/2022 - Mon

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Mark Walden

4/21/2015

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Jakob Digranes

4/21/2015

look in Event Viewer on Radius server, look at a failed and compare to a successful request.
Otherwise, make sure client side policies are set correctly for failed users

Stolsie

4/21/2015

try "tail -f /var/log/radius/radius.log" and get the users with the issue to log in if you don't see there username with a reason they can't connect then the issue will be devices side/AD side.

brookwoodchurch

4/21/2015

ASKER

You had it. The NAP section for these users had "Deny access"
No idea why, but thank you.

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William Peck

Mark Walden

4/21/2015

no problem. God bless

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