I am working on the back-end of a website with Joomla as the platform. I don't have any real experience with Joomla, so this issue is giving me a bit of trouble.
Currently, there is a photo attached to a link for members to open and/or download. However, that is an old photo. I am attempting to upload a new copy of the photo with the most recent information. I was told that I needed to save the new photo file with the same name, delete the old file off of Joomla, and then upload the new one. This would allow the same file path and links to work and the photo would just be updated. That sounds good in theory, however that is not working.
I have saved the file under the same number, deleted the old file from Joomla, and attempted to upload the new one. Everytime I upload the new file, it simply reverts back to the old file. I can not understand why it's doing this. The file previews correctly when I am uploading, but then once it is actually uploaded to the site, it shows the old file in the images folder, on the back-end webpage, and on the actual site.
I have attempted to save the file in different destination folders and am still having the same problem.
I have changed the name of the file and re-routed all of the links. However, I would prefer to not have to do this in the future. Is there a way that I can keep the same file name and have it show the correct file in Joomla and not an older version of that file name that was previously uploaded on the website?
Thank you so much for your help!