Avatar of chantalcookware
chantalcookware
 asked on

Access Error On Closing All Databases

Hello.
I have one user who gets an error like this (instruction at 0x1000230e could not be read.....) everytime closing an Access 2002 database. It happens when closing any and all databases. Sometimes it is accompanied by the backup and repair option for Access, but only if the databse has a compact on close option enabled.
I have changed out the memory on the computer and get the same result. Any ideas?

Thank you,
Erik
Microsoft Access

Avatar of undefined
Last Comment
chantalcookware

8/22/2022 - Mon
Scott McDaniel (EE MVE )

Is the machine fully updated in regard to Office/Access and Windows?
chantalcookware

ASKER
Yes, Office 2002 SP3 and Win XP SP3. The same updates as other computers that have no issues with the databases.
Scott McDaniel (EE MVE )

Try logging into that machine as a different user and run the database.

If the issue occurs with the other login, then I'd suggest you have issues with the installation of Office or Windows. I'd first try uninstalling and reinstalling Office.

If the issue does not occur with the other login, then you may have a corrupt of faulty Windows profile. You'd have to recreate the profile.

Also, Access behaves very oddly if the Printer is faulty or missing. Be sure the machine has a valid default printer (no label printers, or anything like that).
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
ASKER CERTIFIED SOLUTION
chantalcookware

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Scott McDaniel (EE MVE )

That's strange, but glad you got is resolved.
chantalcookware

ASKER
The Samsung app caused the conflict with Msaccess.exe