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CRM Online 2015 Account Record update

Hi,

I have imported All my accounts into our CRM Online 2015. There are around 100 accounts that do not have addresses.

I have added the columns so that when i exported the Accounts, it has all the necessay fields i want to update. I have modified all the records.

I need to import it back in now, but when i do, it fails, as the are duplicates.

How do Import the Records back in, but instead of trying to Create, just Update the existing records. The data in question all have a Unique Identifier, which is "AccountNumber"

Thanks
Luke
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Ronak Patel
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Hi,

Check this :
Importing and Updating Records in Microsoft Dynamics CRM


Hope this helps.

Regards,
Ronak
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EnsingerIT

ASKER

Hi Ronak,

I have looked at this, but it not very clear. It explains what to do, but not how to do them

Thanks
Luke
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Feridun Kadir
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Thanks, I actually did this, then read you comment! Cheers