Columns in outlook do stay set.

I have a user that is using Outlook 2010 and he has an issue where he looses his From column. He will make the change so that it is set but only to find that a few days later it happens again. The setting seems to carry with him at home as well. We use Exchange 2010 so I am wondering where this issue is coming from and how to keep it from happening?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
How is the user changing the columns?  

Try using the Outlook View tab, go to View Settings and set the columns to use in View Settings. OK out of that. Then pull down Change View and select Apply View to other mail folders.

See if the settings hold changing it this way.
DKAdminAuthor Commented:
He is just dragging the columns the way he wants them. I found a hit for someone who suggested running Outlook. exe /cleanviews. I will try both options and see what helps.
JohnBusiness Consultant (Owner)Commented:
That is what I thought. Use the proper column customization and it will likely stick. It does for me.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
@DKAdmin - Thanks and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.