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Java won't install properly

I cannot seem to load a clean version of Java on one person's PC.  It does seem to load, but continuously gives errors.  She is supposed to running version 7.75 to run certain programs, but I have also tried to install the very latest version.  They all give me error messages.
I have attached the error message I received when I go to Control Panel, then Java properties.
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JohnBusiness Consultant (Owner)Commented:
The newest version of Java wants to uninstall old versions (security risk). Go to Control Panel, Programs and Features, uninstall all versions of Java that are there, close out, restart and now try reinstalling Java again.

Before reinstalling, go Java.com and download the Full 32-bit version you want. Do not install from a stub installer.
netsysadmInternal Systems AdministratorAuthor Commented:
I have done that several times.  I still get the error message
JohnBusiness Consultant (Owner)Commented:
For Windows 7, try the following:

1. Set up a new, test Windows User Profile (Account). Log in to the new account and test Java in the new account. The user profile could be damaged.

2. Run System File Checker. Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, close out, restart and test. SFC will not normally fix a damaged profile.

3. Run Windows 7 Repair Install. For this, you need a working recovery partition or the Windows 7 DVD. Here is a Seven Forums tutorial to assist.


Java works fine. It is possible the user screwed up their machine. VERY common.
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