VPN Connectivity

Hi Support

We have a VPN connection(Routing and Remote Access) configured using PPTP with Windows authentication Methods CHAP and MSCHAP v2. We get the connection error 812. The User ahs VPN dial in  on the server

Your assistance will  be appreciated.

Regards
xpanditAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Ideally should be using a sonicwall(or similar type of FW) along with sonicwall vpn client or sonic wall ssl netextender. This kind of stuff is pretty outdated.

Has this ever worked before?

What are you using as the default gateway for the site? whats the device make and model?
0
xpanditAuthor Commented:
Hi Billy,

As a result of not having the sonicwall devices we are stuck with the old way of connecting our users through VPN. Can you please elaborate on the default gateway for the site? and the device make and model?


Regards,
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
On the network what is the endpoint is it just an ISP router? How are people connecting to the server for example I have a network in my home if I am connecting remotely using this system this would be my path.

My House PC -> My House Router(My house default gateway fwiw) -> Internet -> My Companys Firewall(this is the default gateway im looking for you to provide in your instance the device forwarding vpn traffic to the server) -> Windows VPN Server -> User connected and authenticated.
0
Redefine Your Security with AI & Machine Learning

The implications of AI and machine learning in cyber security are massive and constantly growing, creating both efficiencies and new challenges across the board. Check out our on-demand webinar to learn more about how AI can help your organization!

xpanditAuthor Commented:
Ok here goes:

My House PC -> My House Router(Vodacom 3G) -> Internet -> My Companys Firewall(Netgear device(Local gateway)) -> Windows VPN Server (Windows small business Server 2011 standard) -> User connected and authenticated (Using the Administrator account and yes it has all necessary permissions/access)

Hope that helps.

Cheers,
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
OK crystal, so the administrator account from active directory authenticates and no other accounts do?
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Are the accounts that are not working setup for dial in through active directory?
0
xpanditAuthor Commented:
Yes they do.
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
What version of windows is the server hosting the vpn setup?
0
xpanditAuthor Commented:
Windows small business Server 2011 standard
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
There are some remote dial in groups in SBS AD I know this from seeing it in action a few times please ensure the user account is a member of these groups.

If the administrator account is working and a user account is not which I think you described above it has to be a group membership or AD setting stopping this, can you check both accounts group membership and settings?

Can you VPN to the server locally onsite using these credentials? I am pretty sure we wont be able to if its membership or setting issue on the account.
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
0
xpanditAuthor Commented:
Great, give me a sec I will get the information you need.
0
xpanditAuthor Commented:
Mark,

Thanks, I had to verify the Administrator account was permitted in SBS AD group and had to change the authentication method for the other as it is on the server.

Thank you for your help.
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
NP ;) thanks in advance for the points.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
xpanditAuthor Commented:
Something else, how good is your knowledge on Mac os x? I have an issue with calendar sharing not taking place
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Is it in relation to exchange? post a question ill pick it up. I know Office Mac and Exchange have some horrible issues but we give it a go :D
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Ty for the points!
0
xpanditAuthor Commented:
There is a situation where, User A shared their calendar with User B. When you log onto their email accounts using OWA, User B is able to see User A's calendar under shared calendars. When you setup the accounts on a Windows Microsoft platform same happens, the calendar sharing takes place, no issues.

User B, uses a Mac OS x 10.9, running outlook for mac 2011 (Version 14.4.9), The calendar sharing on the mac platform does not happen , the user cannot see the shared calendar.

Is there anything I am missing perhaps?

Regards,
0
Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Setup a new Q for this ill watch out for it and help as best I can.
0
xpanditAuthor Commented:
I have already. No one has picked it up.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VPN

From novice to tech pro — start learning today.