• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 118
  • Last Modified:

Android phone Exchange contacts don't show up but email syncs

Hi,
I have mostly iphones at my work but one user has an android 4.3 and now her contacts are not showing in the phone.
I do see 2 sections in the contacts Groupes: one for the ENTERPRISE and one for her personal gmail groupe.

She IS receving and sending emails.

in the settings: under ENTEPRISE I see  "Synchronisation deactivated" ?? Yesterday it was showing activated but no contacts still.
When I click on "touch here to lauch contact's sync" it works  but still nothing showing in Contacts

When I go under Account Parameters  I see Email Frenquecy and it was set to Auto (push) and I putted it to "every 5 minutes" = no change

I see a check box at " synch email, synch contacts, synch calendar,"

I tried deleting the account on the phone an recreating it but change nothing...

tx!
0
philjans
Asked:
philjans
1 Solution
 
Satya PathakLead Technical ConsultantCommented:
0
 
philjansAuthor Commented:
tx!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now