Avatar of lapavoni
lapavoni
Flag for United States of America asked on

Office 365 Resource Mailbox - Default User - Default Permissions

Greetings.  We have multiple resource mailboxes set up for booking conference rooms.  As resources, they have the auto-attendant feature and check free/busy information.

I just found out that many end users have been booking their meetings (and changing/deleting) them directly in those resource mailbox calendars.  This is referred to as "Direct Booking" if I'm not mistaken.

I'm pretty sure this is a no-no and something I *do not* want end users to do.  I want them to schedule their meetings in their own calendars, then invite the resource (room) so that the auto-attendant will tell them if the meeting is "accepted" or "declined" in that room.

Here is my question. The rooms were set up with permissions for the "Default" all over the place - Editor, Custom, Contributor, etc.  I've read that I should change the permissions to "None" for Default.  I presume this still allows the room to be invited as a resource and have the system attendant work, but if they view the room directly, it won't show free/busy with the "None" permission.

P.S. We're using Outlook 2013 as the client.

Thoughts ? Suggestions ?
Thanks much.
-Stephen
Microsoft 365ExchangeOutlook

Avatar of undefined
Last Comment
lapavoni

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Vasil Michev (MVP)

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
lapavoni

ASKER
Perfect. Thanks, Vasil.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes