HArd Drive Full but i can't find where the stuff is ....

Hello,

I am cleaning a laptop. The hard drive is 70GB and 68GB are full. the total data size in this laptop is 5GB. I have been looking for everyewhere and I can't understand what can be deleted. I run a software to discover wha take so much space and it tells me that 28GB are taken by the OS and another 17GB by the system files. How can I I find out what exactly to delete without incurring the risk to delete some OS important files. The software I run doesn't give me the location it gave me only a pie chart.

It's an 7 years old laptop running vista 32 bits.

Any advice please ?
ItaliabellaAsked:
Who is Participating?
 
JohnBusiness Consultant (Owner)Commented:
You probably have a vendor or Microsoft backup happening chewing up space. System Volume takes space but not usually as much as you are taking about.

Get Tree Size (Jam Software), install, run as Administrator and it will sort the big stuff to the top. Easy to find problems with it. Be sure to enable hidden files.
0
 
NVITCommented:
Download and install WinDirStat. Free. Easy to use.
0
 
dbruntonCommented:
First download CCleaner https://www.piriform.com/ccleaner/download  Get the free version and run that.  That'll clean out temp directories and browser cache.

If you've installed Vista SP1 then this link will show you how to remove any leftover files from the previous installation

http://www.techrepublic.com/blog/windows-and-office/remove-all-remnants-of-the-windows-vista-sp1-installation/
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
NVITCommented:
Also, if you aren't using hibernation, you can turn that off using command line:
powercfg.exe -h off

Open in new window

0
 
ItaliabellaAuthor Commented:
Dbrunton: I have already revouved all the temp files possible :)

John & new village please send me the direct link where to download these software. I am the kind in downloading junk on my pc basically after i google the software i end up downloading or the wrong link or extra junk :(

thank you for your help.... I had the feeling that some factory software was taking space backing up some stuff but how can i find is that is true and where these things are....

thank you everyone
0
 
JohnBusiness Consultant (Owner)Commented:
Jam Software   http://www.jam-software.com/ for Tree Size
Windirstat   https://windirstat.info/  for the second package.

Look carefully for big backups and make sure you can see hidden files.
0
 
ItaliabellaAuthor Commented:
Thank you John tomorrow I will try and let you know...thank you so much..
0
 
NVITCommented:
Also, I presume you have already taken a good look at what software is not being used,, thus uninstalled
0
 
CompProbSolvCommented:
Just adding a second to what has been already stated.....
Tree Size (free) should tell you a lot about where the space went.  If you will post what is occupying most of the space, we can give better suggestions as to how to deal with it.
0
 
noxchoGlobal Support CoordinatorCommented:
If this is an IBM laptop then their backup tool is taking your space.
Otherwise see if you have Windows.old folder on C.
0
 
nobusCommented:
my first step would be to enable view hidden files and folders  fromt he properties of explorer :
1.Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
2.Click the View tab.
3.Under Advanced settings, click Show hidden files and folders, and then click OK.
0
 
JohnBusiness Consultant (Owner)Commented:
@Italiabella  - Thanks and I was happy to help.
0
 
ItaliabellaAuthor Commented:
John didn't have the time to troubleshoot that laptop with the full hardrive, the problem still persist but i have another 10 days to fix it because the owners are in vacation.

I have a big problem on my pc that doesn't let me work do you have the time to help me to figure out what could cause this issue...i have just posted the case ..take a look :IT is very weird what is it happening to my pointer. it seems like if there is a magnet that attract my pointer to the bottom right corner of the second screen. It is a new virus ? i have never seen something like this before. i tried last known good but it didn't fix the problem. If i stat in save mode the mouse works perfectly. I am using a wired mouse now and it still the problem persist.

I am  using Windows 7 64 bit. the computer is protected and had no viruses at least until now maybe!!

i Can't work can someone help me as soon as possible ? Any idea ho to fix this.

Thank you
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.