UEFI / LEGACY

Hi all

This killing me i have a packard bell which has win 8 installed the customer wants win 7. Went into the
BIOS to change secure boot found out that i had set a password to change. Now there is no Legacy option.
So how to i install win7 if i cant find the Legacy optoion

Thanks
LVL 6
davy999Asked:
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☠ MASQ ☠Commented:
If the system is with the original owner get back to PB for them to reset the password.  They'll need proof of purchase  and will charge for the service even if you have support (although if you have a support  contract you may get this for a discount).

All UEFI BIOSs use NVRAM to secure them and without the password or a fix from the manufacturer you can't change this.
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davy999Author Commented:
Sorry Sorry  to much last haha

I have changed the secure boot thats ok, But i cant see how to get the legacy to show up so i can install win7
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noxchoGlobal Support CoordinatorCommented:
As long as you are installing 64bit Windows 7 there should not be a problem.
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☠ MASQ ☠Commented:
Looks like not enough coffee, thought you'd locked yourself out!
Is this the Toshiba from your earlier question?  32 or 64bit?  Is it booting from the DVD drive OK now?
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davy999Author Commented:
Its recovery usb hdd which i made from the os on the pb pc is 64bit
the win 7 64bit
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noxchoGlobal Support CoordinatorCommented:
Well, 64bit Windows 7 should not have any problem installing on UEFI configuration. What exact steps are you taking so that you get the problem there?
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davy999Author Commented:
Well the win 7 or win 8 both 64 bit just dont seem to boot and go into installation, it goes
to the the logon screen. I have the boot order to boot from my extern cd drive.
Also my recovery hdd goes to to the advanced options and usb when i choose usb it asks
me to choose languages and then keyboard layout when i do so it shuts down and starts all over agian.
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noxchoGlobal Support CoordinatorCommented:
Lets research the problem step by step. We need to check if USB sticks are bootable at all. Create a Linux based USB stick. Or create a Windows 8.1 USB stick using Microsoft USB download tool. Check if your system boots from it.
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nobusCommented:
it looks like it is not bootign from the external cd
test if you can boot from it on another PC, or test with a known working cd
either cd, drive, or cable can be bad
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davy999Author Commented:
it was a bad cd drive
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nobusCommented:
glad to see you found it!
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