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Is my Brighthouse Echo router slowing down my internet connection.

I currently have Brighthouse (cable company) Modem and Echo router combination. I keep losing connection, and getting a slow connection. When it is working I getting over 40 MEG of download speed but other times I am getting less than 1 MEG of download speed. Should I return the Echo router that I am renting and purchase my own router or is there some other issue that could be making this happen?

Richard Brown

ASKER

My son connected his laptop directly through from the modem with an Ethernet cable and I connected wireless through the router. We used speedtest.net and begin the test at the same time. He got 75 MB download speed and I got 11 MB at the same time and mine kept fluctuating.

nobus

wireless connections are always slower than wired - and the speed depends largely on the signal strength
so if you want more speed - check that you have a very good signal strength, or use an amplifier, extender, or booster for the signal

Richard Brown

ASKER

My signal strength shows about four bars. Bright House sent someone here today and he moved the modem-router to a room upstairs that is closer to my den. The signal was actually been better since then. I used the 5G for a little while and had really good speed but then it dropped off again.

nobus

>> closer to my den << that will get the strength up
if it is "on the limit" you better use a booster, or extender, to avoid problems in the future

ASKER CERTIFIED SOLUTION

Richard Brown

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nobus

your question was answered, as far as i can tell : you need a better signal strenght
as for closing - you are supposed to do that yourself

nobus

i answered this "or is there some other issue that could be making this happen"
but do as you like

Richard Brown

ASKER

My original question was "Should I return the Echo router that I am renting and purchase my own router or is there some other issue that could be making this happen"

This question was never addressed so I am closing this question.