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facebook

trying to reset password on facebook.   tried forgot password and was told that a text would be sent from facebook with an activation code to reset facebook password.  Although my android phone can receive texts from any other source, for some unknown reason, when facebook announces that it is sending an activation code to my phone # , it is never received.  Is there any other way to solve this problem so I can reset my password in facebook even though it is on a new phone that was just purchased because the original phone was lost.  The Login phone number is still the same?
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BobW6619
Asked:
BobW6619
3 Solutions
 
Naitik GamitSoftware DeveloperCommented:
you can choose email to search your account and reset,look at this link for clear understand:

http://www.tomsguide.com/faq/id-2334212/reset-facebook-password-android-smartphone.html
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enrmmobaCommented:
1. browse to : https://www.facebook.com/login/identify?ctx=recover
2. type in the email address registered with facebook
3. follow the instruction on the email sent by facebook.
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Jackie ManCommented:
Are you sure that you have signed up the correct phone number with facebook?

Go to the link below to communicate with facebook staff for your problem.

https://www.facebook.com/help/contact/338822979524831
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