Outlook Email

I have a computer running Outlook 2007 on a Windows 7 operating system.  I also just got an Apple iPhone 6.  My email account is with AOL.  I just tried setting up my Outlook to get my email.  As soon as the Outlook email was set up, my emails disappeared from both my phone and the AOL online server.  I need to be able to access my email online, as well as on my phone.  Please help.


Who is Participating?
William FulksSystems Analyst & WebmasterCommented:
Sounds like you setup Outlook using a POP account to get your AOL email, and you pulled everything off the server. Now, BE CAREFUL because you now have all your email in Outlook. You should make a backup copy of those emails before you do anything else, otherwise you could lose everything.

There should be an option on there somewhere to "leave copy of message on server" or something like that and it's most likely unchecked. Can you take  screenshot of your email setup?
JohnBusiness Consultant (Owner)Commented:
Can AOL do IMAP?  iPhones are best set up as IMAP so that iPhone can get mail and not delete it. Then Outlook will be independent of the iPhone.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.